Cookies on our website

We use cookies to help give you the best possible experience on our site.
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Secure Shopping

Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that Information is protected both online and off-line.

We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our Site. Furthermore, your information is encrypted and is protected utilising the industry standard Transport Layer Security (TLS) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use TLS encryption to protect sensitive information online, we also protect user information off-line. All of the information of our Site's users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees who need the information to perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.

If you have any questions about the security at our Site, you can send an email to esupport@officedepot.com.

Cookies

You may have heard of the term "cookies". Cookies are routinely used by most, if not all, ecommerce merchants, including Office Depot. A cookie is a piece of data stored on a user's hard drive through the Web browser program containing information about the user which enables us to track and personalise the Site to enhance your experience. For instance, by setting a cookie on our Site, we can provide you with storage of items in your shopping basket between visits. However, if a user rejects the cookie, they may still use our Site, although we will be unable to provide our users with the personalised shopping experience we can offer using the cookie data. If you have any questions about our use of cookies, please contact us at esupport@officedepot.eu 

Special Offers, Account Updates and Opting Out

Office Depot occasionally sends our customers and the users of the Site announcements and updates, which contain important information about the Site and service offerings which we believe to be of value to our customers and users. In order to do this, we may enhance or merge the information we collect on the Site with data from third parties for purposes of marketing products or services to our customers and users.

We may communicate with the users of the Site via email, telephone, mail, or fax in order to provide requested services, content, product information, notification of special offers, or in regard to customer service issues relating to an account. The users of the Site are always given the opportunity to 'opt-out' of having their online information used for purposes not directly related to the Site at the point at which we ask for the information or when they receive an online requested promotional communication.

For example, our email messages have an "unsubscribe" feature for users of the Site who buy from us, but don't want to be notified about special offers in the future. Users can simply "Reply" back to the email message and type "unsubscribe" in the subject field. Upon receipt of the reply, we will remove that e-mail address from our email list. If a user has more than one email address, he or she should include the other addresses as well to ensure proper updating of their account information.

Users of the Site can always update the personally identifying information that they have provided to Office Depot simply by accessing and updating their account information on the Site or by emailing us at esupport@officedepot.eu